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Project Manager/Business Analyst
Urgently in need of a Project Manager/Business Analyst who has post implementation experience of managing complex ERP/Facility Management System with a diverse user community.
Key job description includes:
- Meet with users 1:1 to review specific issues, concerns and understand their pain-points, priorities and initiate immediate fixes.
- Provide regular status updates to management, prepare meeting document, conduct meetings, and stay up to date on issue status and current work efforts.
- Manage and co-ordinate all projects and issues/tasks efficiently.
- Coordinate vendor issues, and manage all vendor related communications and update schedules to users and management team.
- Develop project plan for all outstanding issues/tasks, determine resource requirements and co-ordinate implementation with IT team.
- Migrate level 1 support and operational tasks to Help Desk, identify operational/support issues, triage production issues and identify root causes for support issues.
Experience leading and managing web development projects using industry standard Software Development Life Cycle (SDLC) methodology would be a definite plus.
Must have experience in using MS Project and Visio.
Must have excellent communication skills (both verbal and written), good conflict resolution skills along with excellent interpersonal skills.
Must have experience in working with both C-level executives and end-user community.
| Location: Detroit-Metro area, Michigan |
| Hours: 40 hours/week |
| Duration: 3+ months |
| Rate: DOE |
Send us your resume
or call us at 734.623.2866 to set-up an interview.
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