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  ALPAC, Inc.
5752 Cedar Ridge Drive
Ann Arbor
Michigan 48103
USA

Phone
734.623.2866

Fax
928.832.7710

E-mail
info@alpacinc.com

   
  EMPLOYMENT
 


Help Desk Support (Healthcare)

In need of a Call Center Representative to support new software implementation. Primary responsibility is to receive inbound calls from both internal employees and external users.

Candidate will triage, analyze, troubleshoot, and resolve basic issues and escalate as needed. General software troubleshooting and testing skills will be required. Service industry knowledge to include medical claims software and call center experience is a must.

Basic computer troubleshooting skills to include some internet issues is also required.

Call Center Representaive will respond to incoming calls in a prompt, pleasant and professional manner.

Location: San Antonio, Texas
Hours: 40 hours/week
Duration: 3+ months
Rate: DOE
Telecommute: No

Send us your resume or call us at 734.623.2866 to set-up an interview.

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